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Spring 2021 Library FAQ

​​​For up-to-date district-wide COVID-19 information, please see this webpage​.​​​

Q: Are librarians available for help during Spring 2021?

A: During Spring​ 2021, from February 8​ to June 3, librarians are available for remote assistance Monday to Thursday, 7:30 a.m. to 7:30 p.m., via ​​Ask a Librarian chat , ​via email at askalibrarian@sccollege.edu, and via text message at 714-486-0999. We are closed on holidays Monday, February 15; Wednesday, March 31; Monday, May 31; and during spring break, the week of Monday, April 5. 

Q: Is the library building open during Spring 2021?

A. ​The first floor of the library building is open in a limited capacity to current Santiago Canyon College credit and non-credit students only, for computer use, printing services, and check-out of course reserves materials and books from the circulating collection on the second floor. The operating hours are Monday to Thursday, 8:00 a.m. to 4:30 p.m. We are closed on holidays Monday, February 15; Wednesday, March 31; Monday, May 31; and during spring break, the week of Monday, April 5.

Computers and printers are available for essential work only. 

Course reserve materials will be available for two-day maximum checkout at the Circulation Desk. Materials are not immediately available upon return, as they are quarantined for 72 hours. 

The phone number of the library circulation desk is 714-628-5001. When calling the library, please leave a message and slowly leave your first and last name as well as your phone number and student ID number. Let us know how we can assist you. Because of Covid-19 some employees are working remotely. We may not be able to answer your call immediately so please leave a message and you will receive a call back from a 951 area code phone number.​

Q: How can I search if my textbook is available in course reserves? 

A: Course reserve materials are searchable from the search discovery system on the library homepage. They are searchable by course name (e.g., ENGL 101), title, or author.

Q: What policies are in place regarding the check-out of course reserve materials during Spring 2021?

The checkout period of course reserve materials during Spring 2021 is 48 hours, and the late fee for course reserve materials is $5 per day, per item. Upon return, course reserve materials are quarantined for 72 hours before they can be checked out again. This will limit the availability of many reserve materials during Spring 2021​, and we encourage students to contact their instructors for guidance when possible due to the limitations on these materials.

Q: Can I place course reserve materials on hold during Spring 2021?

Course reserve materials cannot be placed on hold during Spring 2021. 

Q: How can I place a hold on books from the circulating collection in the second floor stacks?

A: ​Books from the circulating collection in the second floor stacks can be located in the search discovery system on the library homepage. Once you have found the book you would like to place on hold, sign in using your Web Advisor credentials.

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Once you are signed in, click Request, select Santiago Canyon College Ramirez Library as the pickup location, and the date after which the item is not needed. Then send request. Books will be set aside for you for one week.

Q: What pandemic-specific policies are in place for access to the library building?

A: Students must wear a mask or face-covering that covers both their nose and mouth the entire time they are in the building. Students will enter the building through one door and exit through another, indicated by signage. Upon entrance to the building, there are floor markings to help students maintain a six-foot distance from one another. In the foyer, students must sign a Student Safety Agreement after using the hand sanitizer provided. Students will then proceed to the Circulation Desk, where a staff member will digitally check their temperature. 

Students may not come to the library building if they are experiencing any of the following symptoms: cough; shortness of breath or difficulty breathing; fever greater than 100 degrees; chills; muscle pain; sore throat; loss of taste or smell. If students have any of these symptoms, they should contact their primary care provider for assessment of symptoms and/or COVID-19 testing. They should also self-isolate until cleared by their doctor.

For computer and printer use, staff will assign students to one of the twenty socially-distanced computer work stations, and give students a disinfected keyboard and mouse. Students will send any documents that need to be printed to staff, as there is no student access to printers at this time. When students are finished with their work, they will unplug the keyboard and mouse, and place in a designated location below the main stairwell, indicated by signage. They will then exit through the exit door only, also indicated by signage. Computer work station surfaces are disinfected by staff after each use.

Q: How can I search if my textbook is available in course reserves? I usually check it out from the library reserve collection.

A: Course reserves are searchable from the search discovery system on the library homepage, and are available on a first-come, first-served basis. They cannot be placed on hold. The checkout period is 48 hours for all course reserve materials. The late fee for course reserve materials is $5 per day, per item. Upon return, course reserve materials are quarantined for 72 hours before they can be checked out again. This will limit the availability of many reserve materials during the semester, and we encourage students to contact their instructors for guidance when possible due to the limitations on these materials.

Q: Can I check out a laptop during Intersession 2021?

A: Yes: information on the laptop loaner program can be found hereIf you need access to a computer/laptop, please email Silvia Lopez at Lopez_Silvia@sccollege.edu to schedule a pick-up appointment. You must have a confirmed pick-up appointment to be allowed on campus. 

Q: How do I return my library materials when the library is closed?​

A: Students may place materials in the Book Return Box located on the drive through/drop off lane in front of the E-Building. Please be aware that the Chapman entrance may be coned off​​ on Fridays and weekends.

Q: How am I able to access Noodle Tools for creating citations for my research paper?

A: You can access NoodleTools here​. You will need to create an account in NoodleTools if you do not already have one.

Q: How do I ask for help?

A: ​Please go to the Lorenzo A. Ramirez Library homepage and select the Ask A Librarian chat service on the right hand side. The Ask a Librarian chat service is open Monday through Thursday, 7:30am to 7:30pm. We are closed on Friday, Saturday, and Sunday.​ You can also text a librarian during those same hours at 714-486-0999. And you can email a librarian anytime at askalibrarian@sccollege.edu. ​​