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Online Counseling


How Does Online Counseling Work?​

​If you are unable to attend an in-person appointment with a  counselor, our online counseling services will give you the opportunity to have all of your counseling needs met in an online format.      

Cranium Cafe is our online counseling platform that will allow you to chat, video-chat, audio-chat, share your screen, and download/share documents during your online counseling session.

​**Summer 2020 - Students served by Live-Chat only**

Summer 2020 Online Counseling Services Available:

You may utilize online counseling for the following services this summer:

  • ​Abbreviated Student Education Planning (one semester planning)
  • Interpretation of placement recommendations in English, math and reading
  • Prerequisite Clearance(s) for classes at SCC
  • Graduation Petitions
  • Request to Change your Course of Study/Major
  • Overload Petitions
  • Petition to Substitute a Major Requirement
  • Pass/No Pass questions
  • Withdrawal questions
  • Questions about Fall 2020 Class Planning / "I need to select one more class"
  • General Questions
  • Other

​*NOTE: If you require a Financial Aid Appeal, or have transcripts from other universities that need to be evaluated, please email Counseling at​ and a Front Desk Agent will follow up with you as soon as possible. ​

**Summer 2020 - Students served by Live-Chat only**


Before your Online Counseling Session:
  • Make sure you have a  compatible device such as a desktop, laptop, tablet, or Android.
  • Make sure you have a strong and stable ​internet connection
  • Either Chrome or Firefox internet browsers are required for video chat appointments.
  • For Apple iPhone or iPad users, in order conduct video chat appointments, you must download the ConexED app: