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Santiago Canyon College Lorenzo A. Ramirez Library's New Library Services System Platform

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By Linda Azen Martin and Amanda Carpenter

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What is the Library Services/Systems Platform (LSP) Project​​​​

The Library Services Platform (LSP) project is a statewide initiative to implement a unified resource management system across 110 California Community College libraries. Ex Libris' Alma/Primo VE will replace ~10 different Integrated Library Systems (ILS) currently in use. In the Rancho Santiago Community College District (RSCCD) each campus currently uses a separate ILS; Santiago Canyon College uses Voyager ILS, while Santa Ana College uses WMS ILS. 

After the LSP Go Live date, both campus libraries will employ the same system. This same LSP system will be used at California Community College (CCC) libraries, California State University (CSU) libraries, many of the University of California (UC) libraries, the University of Southern California libraries, as well as other libraries.

Ex Libris' Alma/Primo VE LSP is the international industry leader of unified library management systems. Alma/Primo VE is a single cloud-based library services platform (LSP) enterprise system. Our access to the LSP is through the CCC federated gateway. There is nothing plug-and-play or turn-key about the new system. It is highly complex and fully customizable, almost too much so. The LSP scalability is such that the system can manage large statewide library systems, multi-library institutions and multi-type library consortia, as well as single library institutions.

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Ex Libris’ LSP Product - Alma/Primo VE​

​​Alma/Primo VE is a fully integrated system; with Primo VE providing the front-end discovery user search interface, and Alma integrating the back-end components used to manage and deliver resources (books, ebooks, articles, and streaming videos. Just think: front-end discovery for the students/staff/faculty folks to locate resources, and back-end integrations for the library staff to manage our many day-to-day operations and to deliver resources. ​

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​Advantages of the New LSP

  • ​​​​Equitable access for students to library resources. The user design (UX) and experience will be similar across participating libraries (CCC, CSU, many UC, and others). Yes, we will be on the same system as Santa Ana College Nealley Library!

  • Student success impact. System capabilities allow the library to document how their services and resources impact students. Students are able to access relevant resources for their information needs, thereby improving their learning outcomes.

  • Enhanced digital and print resources management. The state-of-the-art system architecture and design technology impact both the areas of discovery and delivery.

  • Integrated with Student Information System (SIS). SIS uploads nightly. This piece alone is huge!

  • Resource sharing across library networks and consortia. The opportunity to develop cooperative agreements in the areas of acquisition, cataloging, e-resource metadata use, and interlibrary loan services make it possible in the future for institutions to expand many of their services and resources.

  • Integrated library management workflows. Workflow areas include acquisitions, materials processing, licensing, electronic resource management, cataloging, inventory, analytics, interlibrary loans, and reserves.

  • Increased vendor responsiveness. The collaborative power of the 110 California Community College libraries will lead to more responsive system enhancements and workflows.

  • Implementation of best practices in library management. Integrated analytics will be used to develop policies, procedures, and inform decision making.​

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What We’ve Done/Accomplishments So Far

  • SCC Library Collaboration/WorkGroups. The training trip in Riverside was an awesome team building experience!
  • Collaboration and WorkGroups with CCC and CSU Libraries: Working with colleagues at SAC Nealley Library, Cal West Libraries Consortium, and CSUF Pollak Library, has been the best part of the process. The LSP Friday group (you know who you are) has been a primary support for the project!
  • Integration and Authentication work with District IT and CCCTC folks including SIS, RFID technology, printing, Self-Check Machine (pending).
  • Provision and Testing of SFTP server for SIS loads, thanks to Michael Le at District IT, Susan Hoang at SAC Library, and Alice Ho at SCC Library.
  • Migration, Integration/Authentication Implementation, and ongoing Configuration, Data Review, Go Live work. All intense, but will be worth it for our students.
  • TNTC=Too Numerous to Count Vendor “Trainings and Documentation"/ Certifications completed,  including Alma Certification by Alice Ho and Karen McCoy and Primo VE Certification by Alice Ho, Seth Daugherty, and Linda Azen Martin. Library folks get things done!
  • Instructional and Marketing Materials in the making. A super cool infographic (linked) created by Amanda Carpenter, and a video : (soon to be posted on the Library website) created by Seth Daugherty.
  • District and campus marketing efforts kicked off with Linda Martin's Academic Senate presentation last month, followed by this article. More to come.
  • Figuring Out How Things Work, Mostly. When I completely figure it out, I am going to write a book.
  • All Deadlines/Deliverables Met to Date, even under an insanely compressed timeline. Many thanks to many people. A shout out to Alice Ho, Systems Librarian, and Karen McCoy, Circulation Technician, and Chris Gilson, Cataloging Technician!!!

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​New System Roll Out​

Adopting any new system can be challenging at first, both for library folks and for students/faculty folks. While we are optimistic about the future, we will be learning quickly in the first few months. We fully expect to discover areas for improvement, and will make modifications and adjustments as we are able.

Go Live with the new system is December 19, 2019, we have a contingency plan to minimize impact if access issues arise. On the new search page, there is an Ask A Librarian link, as well as a Report A Problem link. Feedback from these two sources, as well as input received via library chat, telephone, or in-person interactions will be forwarded for to the appropriate person for action.  We ask for your patience during this time of transition. Thank you for your support.

Watch for updates on the Library website​

LSP Infographic