Frequently Asked Questions
What kind of laptop do I need to have access?
You can use any laptop Windows or MAC with Windows 2000/XP or MAC OS 10.x respectively.
What kind of wireless card do I have to have in my laptop?
Any 802.11b compliant equipment should work.
Cards that have been tested are:
- Apple Airport
- Proxim Orinoco Gold PC Card
- NETGEAR MA401NA 802.11b PC Card
- Linksys Wireless PC Card WPC 11
- 3Com OfficeConnect - Network Adapter 3CRSHPW696
- Dell TrueMobile Wireless
Do I have to use Microsoft Internet Explorer to have access?
I can't get a good signal from (location). What should I do?
Please check the wireless access Campus Hot Spot Map on the link at the left.
I am in the covered area and still can't access the network?
Go to the ITS Help Desk inside Library (L107) for support
Will my PDA have access?
Yes, if your PDA has wireless access.
Can I print from my laptop?
No. This service is not available. Use the Library resources for printing services.
The wireless network name:
There is a video clip on my professor's web site. Can I view it?
Wireless networks are slower than hard wired systems. Try to limit your work to text files. Graphics and media clips are best viewed from a regular desktop computer and recommended to use the computers in the Library for this type of access.
Can I access the wireless network anytime?
No. The network is available only when the campus is open: Monday through Saturday 7:00 am to 11:00 pm (Except for holidays.)
Where do I go for Technical Assistance?
ITS Help Desk inside Library (L107)